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PLEASE READ CAREFULLY AND ENTIRELY
Eyelash Extension Customer Care Instructions and Appointment
APPOINTMENT: It is important to not move around, or allow your lashes to flutter during your appointment. This makes it very difficult for the extensions to be applied. As much as we may enjoy our conversations with you sometimes we are just not able to talk to you due to the fact that your lashes may flutter while you talk. Fluttering eyes can also cause burning and irritation to the eyes from the fumes getting into a partially open eye.
MEDICATION: Certain medications can cause the glue to breakdown. A few of the known ones are antibiotics and antidepressants. Everyone is different, and this does not affect everyone, but just be aware that it’s a possibility! Fluctuating on your medications can also cause the glue to breakdown.
WHEN RETURNING for regular touchups, DO NOT wear any makeup. IF YOU CHOOSE TO COME IN WITH MAKEUP ON, YOU ARE RISKING THE EXTENSIONS TO NOT PROPERLY BOND AND IT IS ENTIRELY YOUR RESPONSIBILITY AND WILL COST YOU MORE MONEY IN THE LONG RUN! Your lash artist has a set amount of time scheduled specifically for your appointment, if they have to spend time cleaning your lashes it will take away from the application process. If you need to remove makeup prior to your appointment, please come in earlier and do so. This will also significantly cut down the time you spend at the salon.
When having facial work done, inform all your service reps about your eyelash extensions. Caution is recommended when receiving services that include lasers, chemical peels, hydroxyl treatments and/or any other acidic substances applied to your face.
MAINTENANCE AND TOUCH UP: Semi-Permanent Lashes are permanent with regular touch-ups. Just as you would expect, today’s higher quality lash extensions are soft, weightless and a true extension of your natural lash.
EVERY 30-45 DAYS approximately 1/3 of your natural lashes fall out. As each lash sheds, a new lash is replacing the old. During this time, general maintenance is needed to keep your lashes looking full and natural.
AFTER THE INITIAL 24 HOURS OF A FILL OR FULL SET clean your lashes NIGHTLY after you cleanse your face. Please be sure to use the LashPu, and mini kabuki brush. DIRECTIONS wet the brush, apply 3 pumps of LashPu, using the brush go in a circular motion over the extensions with your eyes closed. This will help drive the LashPu in between the extensions and gently break down the oils and makeup that may have built up on the extensions from the day. Rinse the cleanser away, pat to dry, and gently brush the extensions
BETWEEN REGULAL APPOINTMENTS brush your lashes with a clean mascara wand, ideally when your lashes are wet or when you step out of the shower.
AS A REMINDER; to allow the adhesive to fully cure, avoid getting the lashes wet for the initial 24 hours following your appointment. Every time you touch your lashes, you are transferring natural oils and germs - minimize contact. Oils & oil based products, and products with glycol will affect the adhesion, causing the extensions to fall out prematurely. Only water-based (oil free) products are approved. You can purchase these through your lash artist.
AVOID PRODUCTS
· WITH THE WORD GLYCOL
· PRESSED EYESHADOWS
· GLYCERIN IN THE TOP 5 INGREDIENTS
· OIL FREE PRODUCTS UNLESS PURCHASED FROM YOUR LASH ARTIST
· PENCIL EYELINERS
· LIQUID EYELINER IF APPLIED HEAVILY WILL BUILD UP AND CAUSE EXTENSIONS TO BREAKDOWN
· SOME EYE DROPS CONTAIN OIL OR GLYCOL
· DO NOT USE COTON BALLS OR Q-TIPS TO CLEAN LASHES
· DO NOT USE LOTIONS OR CONCEALERS ON THE EYELIDS (EVEN IF IT SAYS OIL FREE)
· KEEP YOUR LIQUID FOUNDATION, CONCEALERS, AND MOISTERIZERS AWAY FROM THE EYE AREA
· MASCARA
~Stomach and side sleeper may not be a good candidate for extensions.
~hose who wear a lot of heavy eyeliner and eye makeup may not be a good candidate for extensions.
~Those who do not wash their face or clean their eyes are not a good candidate for extensions
LASH GROWTH SERUMS
Some lash growth serums can cause the extension glue to break down. If not used properly it can also cause your natural lashes to fall out (causing the extensions to fall out) Please let your lash artist know if you are using any lash growth serums. The following are serums not compatible with the extensions.
-LiLash
-Rodan + Fields
MINERAL MAKEUP is the safest makeup for your extensions! Please talk to your lash artist about our Päsh Minerals. It has been tested and proven to extend the life of your extensions!!
NOTE Please be sure to keep your lashes clean, buildup of residue can damage your natural lashes, and cause infections or mites (this can happen without extensions if you are not washing your lashes) and make the extensions fall out prematurely. Every night after the 24-hour cure time you should be washing your makeup off and gently cleaning your lashes.
EACH APPOINTMENT HAS A SET AMOUNT OF TIME, IF YOU HAVE LESS EXTENSIONS THEN THE AMOUNT OF TIME SET ASIDE FOR YOU IT WILL TAKE LONGER TO GET YOU TO THE ORIGINAL AMOUNT. PLEASE LET US KNOW AHEAD OF TIME SO WE CAN SCHEDULE YOU ACCORDINGLY. THIS WILL COST MORE AS IT WILL TAKE MORE OF OUR TIME. PLEASE DO NOT ASK TO HOLD YOUR PAYMENT, OR TO COME BACK AND PAY LATER.
I _________________________ (your name) have read the appointment and after care instructions entirely and completely and I fully understand what to do and what not to do during and after my appointment and for each fill appointment.
CONFIDENTIAL CLIENT PROFILE
Name: __________________________
Date: ____________
Phone: _________________________
E-Mail: _________________________
Birthday: _______________
Emergency Contact: _______________________
Phone Number: ___________________________
How did you hear of us: __________________________
Have you received Eyelash Extensions before? (Yes/No)
If so, when? ___________________________________
Do you wear contacts? (Yes/No)
If so, are you wearing them today? (Yes/No)
Recent eye surgery, scars, or infections? (Yes/No)
If you have had or will have any type of eye surgery you cannot get eyelash extensions until 6 months after your surgery. This is for your safety and to prevent reactions
If so explain_____________________________________________________
_______________________________________________________________
Are you using any lash serums? (Yes/No)
If yes, which one? ________________________
Any allergies that affect your eyes or skin? (Yes/No)
If so, explain____________________________________________________
______________________________________________________________
Any allergies (medications, creams, adhesive tape, latex, etc..? (Yes/No)
If so, explain____________________________________________________
______________________________________________________________
Please list any medical conditions____________________________________
_______________________________________________________________
Please list any medications you have taken and are taking in the last 30 days (certain medications can affect the eyelash extensions bond) _______________________________________________________________
~Packages that are purchased are non-refundable, if you no call no show you will lose 1 fill. If you need to cancel please do so 48 hours prior to your appointment if you don’t you will lose 1 fill.
~I do not offer refunds on my services, I will do everything I can to achieve your satisfaction, provided you inform me within 24 hours of the service in question and come in for an assessment and adjustment within 48 hours of the service in question. I have read, understand, and agree to the before and after care listed above.
Clients Name________________________
Clients Signature: ____________________________
Date: ______________